See-Thru Collection Translucent Envelopes Cellophane Envelopes Glassine Envelopes Plastic Envelopes Silver & Gold Transparent Metallic Collection Metallic Envelopes Silver Polyester Foil Envelopes Invitation Collection White & Natural Envelopes Lined Envelopes Designer Finish Envelopes Specialty Collection Color Envelopes Black Envelopes Mini Envelopes Window Envelopes Packaging Collection Protective Mailers Padded Mailers Folders Document Enclosures Business Card Cases CD Envelopes & Mailers Bags Paper & Stationery Buying Guides Envelope Size Chart Classifying Your Order We sell many more products than just those we keep on hand. Consequently, we often have to vary our policies regarding returns, cancellations, minimums and similar concerns, based on the product being ordered. To simplify this process, we group all of our products into three categories, "Standard Orders", "Special Orders" and "Custom Orders". Standard Order Items An item is considered "Standard Order" if (a) it is available in physical stock at Admiral Envelope's New York location, at 214 Sullivan Street, Second Floor, New York, NY 10012, at the time an order is placed, or (b) if it is an item that has been ordered with a frequency over the previous twelve (12) calendar months that would likely indicate that the item, in its ordered quantity, would be purchased by another customer within 30 days of its becoming a part of the physical stock at Admiral Envelope's New York warehouse, located at the aforementioned address. Special Order Items All items that do not meet one of the two "Standard Order" criteria are considered "Special Order" items. Custom Order Items "Custom Order" items are items that (a) would not qualify as either "Standard Order" nor as "Special Order" items, and (b) are designed, produced, and/or manufactured to explicit specifications per customer request. Determining an Item's Classification Admiral Envelope retains the exclusive right to determine whether an item qualifies as a "Standard Order", "Special Order" or "Custom Order" item. Customers may obtain a determination of whether a particular item is classified as "Standard Order", "Special Order" or "Custom Order" prior to completing a purchase by written or verbal request. In the event that a customer fails to make such a request prior to purchase, and then wishes to make an exchange or return, Admiral Envelope will make a determination at that time, as to the classification of the item or items in question, and will base its determination strictly on the prior listed criteria.

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