Admiral Envelope
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Our Returns & Cancellations Policy
Our Returns & Cancellations Policy is determined by the product you are looking to return. Please see our Classifying Your Order page to determine which Returns & Cancellations Policy your order is governed by.


Standard Orders
Admiral Envelope offers a five (5) business day refund policy on all "Standard Order" items. Each returned item is subject to a processing and restocking fee of $25.00 foritems under $125.00, or 20% of the item price for items over $125.00, plus the cost of both delivery and return shipping. Cancellations of "Standard Orders", made prior to shipment, are subject to a 10% processing and restocking fee.


Special Order and Custom Orders
Admiral Envelope offers no refunds, no exchanges, no discounts, no warranties or guarantees, and no cancellations on all "Special Order" and "Custom Order" items. Sales of all "Special Order" and "Custom Order" items are final sale at the time the order is placed.


Mixed Orders
In cases where "Standard Order" and "Special Order" items are purchased on the same order, "Standard Order" item policies remain in effect for the "Standard Order" items, and "Special Order" item policies remain in effect for the "Special Order" items.


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